Upgrade to XB-7T

I will be upgrading my Router to the new XB-7T this weekend.

1. Will I have to go through and manually reconnect all 20+ of my IoT? Like my home security hub via Xfinity, Amazon and Google assistants, echo dots, Google hubs, Wi-Fi cameras?

2. How can I save my current configurations and import them into my new faster XB-7T device?

3. Cameras are all on 2.4 GHz network, all other device on 5Ghz, and I would like to keep them separate. Each has different names and passwords. I do not want to have to recreate all that.

Thank you

Responses

XfinityAirelle

Official Employee

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2.5K Messages

4 years ago

Hi there! We have gone ahead and provided answers to the questions you have asked below. We hope it helps clear things up. Please let us know if you need additional assistance! Thanks!

1. Will I have to go through and manually reconnect all 20+ of my IoT? Like my home security hub via Xfinity, Amazon and Google assistants, echo dots, Google hubs, Wi-Fi cameras?

-Since you are getting a new modem this means your devices will no longer recognize the old network. You will need to reconnect all of your devices to the new network.

2. How can I save my current configurations and import them into my new faster XB-7T device?

Your configurations will also need to be reset manually.

3. Cameras are all on 2.4 GHz network, all other device on 5Ghz, and I would like to keep them separate. Each has different names and passwords. I do not want to have to recreate all that.

Since this is a new device you will need to recreate the name and passwords to reconnect those devices.

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Jlavaseur

Problem Solver

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948 Messages

4 years ago

So you don’t specifically what router you have now, but if it’s rented xfinity gateway, there is a easy option

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user_1fd8e5

Visitor

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9 Messages

Jlavaseur I have a Internet and voice modem/router Cisco RNG200N. Any help would be greatly appreciated. Thank you in advance.

4 years ago

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XfinityAirelle

Official Employee

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2.5K Messages

Since this is a modem that is not provided by Xfinity, we have limited access. What exactly were you trying to achieve?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

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user_1fd8e5

Visitor

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9 Messages

I have not upgraded yet, so any ideas would be great. Xfinity is focused on new customers, nothing for existing customers like me. Plug and pray.

4 years ago

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user_1fd8e5

Visitor

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9 Messages

Yes a rented voice-modem-router rented from Xfinity. Just to be clear.

4 years ago

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XfinityAirelle

Official Employee

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2.5K Messages

I think I am a little confused of the information you are looking for. It seemed like we answered your questions in the initial post. Can you tell us what information you need or the issue that you are experiencing?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

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Your Home Network

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Upgrade to XB-7T

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