1 Message
Unstable internet
Hello I am a customer of your service and I am experiencing very unstable internet, I do competitive online gaming and rely on a stable internet connection, but my ping recently has made the game more frustrating than fun it ranges from 30-270 and is not stable we have the best internet you offer and still have to deal with this please help.
EG
Expert
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110K Messages
1 year ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJeniece
Official Employee
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3K Messages
1 year ago
Hey there, ceyana12, thanks for reaching out through Xfinity Forums regarding your internet connection! I completely understand how important it is to have a solid connection especially for gaming! Were you able to try any of the troubleshooting steps mentioned by our awesome expert EG?
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