C

Monday, April 22nd, 2024 9:53 PM

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Unstable internet

Hello I am a customer of your service and I am experiencing very unstable internet, I do competitive online gaming and rely on a stable internet connection, but my ping recently has made the game more frustrating than fun it ranges from 30-270 and is not stable we have the best internet you offer and still have to deal with this please help.

Expert

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110K Messages

1 year ago

Official Employee

 • 

3K Messages

1 year ago

Hey there, ceyana12, thanks for reaching out through Xfinity Forums regarding your internet connection! I completely understand how important it is to have a solid connection especially for gaming! Were you able to try any of the troubleshooting steps mentioned by our awesome expert EG? 

 

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