Hello @user_74262c . I would be happy to see what I can do to help get your connection back to being stable! Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address as well as details of what you are experiencing and the troubleshooting you have already done to get started. Thanks!
XfinityFrank
Official Employee
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1.7K Messages
2 years ago
Hello @user_74262c . I would be happy to see what I can do to help get your connection back to being stable! Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address as well as details of what you are experiencing and the troubleshooting you have already done to get started. Thanks!
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EG
Expert
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113.8K Messages
2 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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