2 Messages
Storm ready says needs attention
Just setup my storm ready. It shows strong signal and 100% battery backup. In the app it says needs attention. I’ve rest my gateway and the storm ready several times. It still says needs attention in the app. I need help.
user_2ucs1j
2 Messages
2 months ago
I set mine up on 9/15 and have the same issue.
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XfinityJanelle
Official Employee
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1.2K Messages
2 months ago
Hi @user_lnh8lc Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the storm ready and the error in the Xfinity app. I would be more than happy to offer my assistance looking into this further for you. I have experienced the same thing with Storm ready as well. It did resolve itself after 2/3 days. Are you still seeing this error in the app?
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