New Poster
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7 Messages
Ssl certificate error amazon fire tv and susi.comcast.net redirects was this ever resolved? What do I do?
New gateway. Susi redirects on Amazon fire tv ssl certificate error
New Poster
•
7 Messages
New gateway. Susi redirects on Amazon fire tv ssl certificate error
XfinityJeff
Official Employee
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392 Messages
1 day ago
Good morning @eph221, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear that you are having issues with the internet on the Amazon Fire TV. You mentioned that you have a new gateway, is the internet working on other devices other than the TV in question with the new gateway?
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eph221
New Poster
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7 Messages
15 hours ago
It's both firetv's this is a common problem. To fix I need to turn off "automatic setup" on the gateway but can't find this setting anywhere
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EG
Expert
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114.5K Messages
53 minutes ago
@eph221 @XfinityJanelle
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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