1 Message
Service at New Construction
Moved into my home where xfinity is not serviceable. I'm unsure if wire is laid down underground but the house 2 homes down and behind me has xfinity service. I just want to know what I need to do to get xfinity cable internet serviced to my house.
EG
Expert
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104.1K Messages
23 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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724 Messages
23 days ago
Hi there, @user_bue48v! Thanks for your interest in our services! We can check and see if it is possible to get connected! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address, let us know if power is connected and active, the nearest cross street, and a reliable phone number and email address. Thanks!
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