Hi there! Great question, we can definitely help with that.
If you’re using a Xfinity gateway, router settings are now managed through the Xfinity app instead of the traditional admin page. Just open the app, sign in, and go to the Wi-Fi section to view or change your network name, password, and other settings.
If you’re trying to access it the old way by typing 10.0.0.1 into a browser, you may see a message directing you to the app. That’s expected with newer updates.
If you’re using your own router instead of a Xfinity gateway, then you would still access settings through its specific admin page.
If you’re not sure which setup you have or can’t find what you’re looking for, let us know, and we’ll walk through it with you.
I got a new Wifi Gateway and changed my password to the admin tool for the specific Gateway. Now I cannot find how I can change the username and password since I messed it up the first time. Not knowing those keeps you from changing them.
Also, I have devices that use 2.4 ghz. Is the newest Xfinity Gateway and the Wifi Pro Extender able to also broadcast 2.4ghz?
XfinityAirelle
Official Employee
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3.4K Messages
5 months ago
Hi there! Great question, we can definitely help with that.
If you’re using a Xfinity gateway, router settings are now managed through the Xfinity app instead of the traditional admin page. Just open the app, sign in, and go to the Wi-Fi section to view or change your network name, password, and other settings.
If you’re trying to access it the old way by typing 10.0.0.1 into a browser, you may see a message directing you to the app. That’s expected with newer updates.
If you’re using your own router instead of a Xfinity gateway, then you would still access settings through its specific admin page.
If you’re not sure which setup you have or can’t find what you’re looking for, let us know, and we’ll walk through it with you.
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EG
Expert
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120.2K Messages
5 months ago
Concern moved here to the Home Networking help section.
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