3 Messages
Packet Loss and High Latency in Enfield, NH
Hi All,
I'm hoping there is a Comcast engineer that reviews these forums. Last Thursday and Friday Comcast performed service in my area. Since that service was completed, the network has been unreliable. I've opened up a ticket [Edited: "Personal Information"] but have yet to receive a response.
I performed some basic analysis (ping and trace routes) and compared it to another connection I have access to via FiOS. How do I get this resolved?
Thanks!
XfinityFrank
Official Employee
•
1K Messages
22 days ago
Hi there, @user_ramfzy7! Thanks for reaching out to us here on the Community Forum! Were you able to get a response or your ticket?
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