New Poster
•
1 Message
New increase in internet speeds per your email
When will i see an increase in my speed that your email stated today ? I am currently seeing the old speed and it does not allow your streaming to come online in a reasonable speed.
Paraniod
Gold Problem Solver
•
3.7K Messages
5 years ago
Yep the upgrades kicked in today in Central, you may need to reboot the modem, I did.
0
0
flaboy
Contributor
•
153 Messages
5 years ago
@ritchea -- The September 24th date (today) for those in Florida has apprently kicked-in here in Cape Coral. I just power cycled my gateway and I got the speed increase. Extreme went from
250/20 to 300/20. My main computer is on ethernet and download is actually hovering around
400 and upload is 25-26.
The infrastructure in Okeechobee is apparently behind-the times. Maybe you can contact Comcast corporate and see if any improvement might be in the offing?
0
0
ritchea
Contributor
•
137 Messages
5 years ago
Our version of Blast was 100 Mbps. After a complete power cycle (unplugged modem from power source for one minute+ a few seconds, unplugged router, turned off computer; after modem came back up, plugged in router then turned pc back on), this is my result (no one was "using" the internet in the house) https://www.speedtest.net/my-result/d/8487a5bf-b582-42ac-9e6c-9c08928f0e1c
0
0
Alonzo_Harris
New Poster
•
3 Messages
5 years ago
I can confirm that the speed upgrade is Live in Fort Myers, FL. Was rated for 60Mb/s but typically got around 70. I'm now rated at 100 and I'm getting about 120Mb/s via speedtest.net.
0
0
Logoner
Frequent Visitor
•
7 Messages
5 years ago
Can confirm the speed increase has taken place in the Atlanta area. The 150/10 tier is now showing 238/14 via ethernet using Ookla Speedtest.
0
0
jhtrico1850
Contributor
•
21 Messages
5 years ago
I'm in Metro Atlanta, on the 60/5 tier. I got the 100/5 email a few days ago, still don't see the new speed. The Xfinity My Account app still shows 60.
https://www.xfinity.com/buy/plan/myPlan
It shows 60 here too
0
0
jhtrico1850
Contributor
•
21 Messages
5 years ago
I don’t want to keep rebooting for the sake of it. But I will try again once I see it reflected in the app that my plan is now 100 mbps
0
0
Andyross
Gold Problem Solver
•
7.8K Messages
5 years ago
Can report it is live in the Chicago area. I went from 60/5 (tested 72/6) to 100/5 (tests 120/6).
0
0
ritchea
Contributor
•
137 Messages
5 years ago
Got another email last night that my internet speed has been increased from 150 Mbps to 200Mbps. Nope. Complete recycling of equipment and the speedtest is the same as posted ealier. Of course, local verified that our area only gets 100Mbps on Blast, but when I went to the office to check on Center Ice, the agent said she didn't know if we would get any increase or not. She was wondering about that for her own internet and was hoping the techs (the only ones who had the "numbers") would clue her in.
0
0
darkangelic
Gold Problem Solver
•
2K Messages
5 years ago
Just an FYI for this thread - while Comcast is implementing an across the board speed upgrade, remember that:
Thank you.
0
ritchea
Contributor
•
137 Messages
5 years ago
This is the info that needs to go to Comcast email system. It can be pretty frustrating when one receives an email stating:
We’ve increased your Internet download speed
plan has been increased from 150/10 Mbps to 200/10 Mbps.
We know how important your network is to you, and we
want to thank you for choosing us to be your trusted
Internet provider.
0
jhtrico1850
Contributor
•
21 Messages
5 years ago
I got the same thing, not in the future tense, but as if it already happened. Still says 60 instead of 100 on My Xfinity app and website.
We’ve increased your Internet download speed
plan has been increased
0
0
Shankarhokie
Contributor
•
52 Messages
5 years ago
Never got the email. Read about it on local MLive news. Checked speed and it is 604Mbps (LAN) and 540 MBps (wifi)
0
0
Shankarhokie
Contributor
•
52 Messages
5 years ago
What is your cable modem and router?
0
0
mark729
Regular Visitor
•
3 Messages
5 years ago
I have a txt msg that they increased download speed but did not tell me what to what speed.
I have already have a gigabit speed. so what I expect to get more speed?
I have no speed different after power cycle my modem and router.
0
0