U

Visitor

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1 Message

Sat, Jul 31, 2021 10:05 PM

Network

Upgraded to xfi and laptop won't even find my network 

Responses

Official Employee

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134 Messages

2 m ago

Hey user_9b5998! Thanks for reaching out and being apart of the Xfinity family. Are you able to find your network on any other device? Like a phone or maybe a tablet?

MNtundraRET

Expert

 • 

4.6K Messages

2 m ago

If smaller devices can find your network, your laptop may a lower range for it's wifi receiver.

There might be some RF interference from some appliance, device, lighting, between the Xfi and your laptop location.  Smartphones will have a longer range than computers.

(edited)

EG

Expert

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89.2K Messages

2 m ago

Does it have a 5 GHz band capable WiFi adapter or is it only 2.4 GHz band capable ?

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