Visitor
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5 Messages
Network Timeouts/Packet Loss
There was a recent network outage at our home. I believe there was an accident at a pole nearby. Since then, I have been noticing intermittent internet connectivity issues - ping timeouts and packet loss - that are affecting my internet connectivity.
I have used the chatbot and reset everything but the problem is still there.
Here is a sample of a ping with a timeout:
64 bytes from 1.1.1.1: icmp_seq=20752 ttl=54 time=151.840 ms
64 bytes from 1.1.1.1: icmp_seq=20753 ttl=54 time=68.217 ms
64 bytes from 1.1.1.1: icmp_seq=20754 ttl=54 time=59.955 ms
64 bytes from 1.1.1.1: icmp_seq=20755 ttl=54 time=26.204 ms
Request timeout for icmp_seq 20756
Request timeout for icmp_seq 20757
Request timeout for icmp_seq 20758
64 bytes from 1.1.1.1: icmp_seq=20759 ttl=54 time=79.383 ms
64 bytes from 1.1.1.1: icmp_seq=20760 ttl=54 time=23.771 ms
64 bytes from 1.1.1.1: icmp_seq=20761 ttl=54 time=24.603 ms
user_5e530b
Visitor
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3 Messages
2 years ago
I’ve also had significant packet loss all day.
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CCMike1
Official Employee
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933 Messages
2 years ago
HI @user_41df76, are you still having issues?
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CCMike1
Official Employee
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933 Messages
2 years ago
Do you notice any damage or bends/kinks in the coax line leading up to the modem? Is there a splitter connected by chance?
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user_41df76
Visitor
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5 Messages
2 years ago
There are no damage or kinks but there is a splitter. Looks like it may be two splitters. I don’t believe they are necessary as everything in house is now wi fi
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