user_ow8n70 Hi there! Thanks for using our Forums to write us and our team is here happy for the chance to connect with you. We know how important our internet connection is to our users and we are here to help to get this working properly. Is this issue still ongoing? If so is it impacting all the devices in your home?
EG
Expert
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117.8K Messages
2 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJorge
Official Employee
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3K Messages
11 hours ago
0
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