Visitor

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1 Message

Friday, August 8th, 2025

Live representative

How can I reach a live representative 

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Expert

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112.8K Messages

17 days ago

Please post the nature of your issue in detail right here, but be sure to exclude any personal information.

Official Employee

 • 

1.8K Messages

15 days ago

Hey @user_h1olnf , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out. I would be more than happy to offer my assistance. How can we assist you today?

Visitor

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1 Message

The cable box and wiring to my service address needs to be moved. 

Official Employee

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2.8K Messages

 
Hi there! Thanks for taking the time to post in our community. Are you wanting to move the cable box inside your home to a different outlet? As for the outside cables, can you explain how where and why you would like them moved? 

 

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Expert

 • 

112.8K Messages

14 days ago

@user_y5c1ja 

Please create a new topic of your own on the Customer Service Help Board here detailing your issue. Thanks. 


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.

(edited)

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