4 Messages
Internet signal keeps dropping
The internet signal keeps dropping multiple times a day. I have used the assistant bot, had all the test ran, with the result being everything is fine. Overall it does not help with the overall problem. The interruptions in service is problematic since I work from home.
EG
Expert
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109.5K Messages
8 days ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityRoberto
Official Employee
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1.6K Messages
6 days ago
Hi there and welcome to Comcast @user_auqfug. I am sorry to hear that you have been having troubles with our Internet service. You are in the right place and we are happy to assist you today. I work from home as well, so I know how frustrating it can be not having a stable connection. Are you seeing the connection drop around the same time every day?
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