Xfinity Community Forum

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Internet signal keeps dropping

The internet signal keeps dropping multiple times a day. I have used the assistant bot, had all the test ran, with the result being everything is fine. Overall it does not help with the overall problem. The interruptions in service is problematic since I work from home.

U

Issue is still occurring. The connection drops and the modem will cycle through the orange, green, and white lights. There have been occasions that the modem will still reflect a white light and we still will not have an internet connection.

U

Internet signal keeps dropping

The internet signal keeps dropping multiple times a day. I have used the assistant bot, had all the test ran, with the result being everything is fine. Overall it does not help with the overall problem. The interruptions in service is problematic since I work from home.

U

The disruption has varied.

U

Internet signal keeps dropping

The internet signal keeps dropping multiple times a day. I have used the assistant bot, had all the test ran, with the result being everything is fine. Overall it does not help with the overall problem. The interruptions in service is problematic since I work from home.

U

That doesn't really help with the issue.

U

Internet signal keeps dropping

The internet signal keeps dropping multiple times a day. I have used the assistant bot, had all the test ran, with the result being everything is fine. Overall it does not help with the overall problem. The interruptions in service is problematic since I work from home.

89

2

0

Internet signal keeps dropping

The internet signal keeps dropping multiple times a day. I have used the assistant bot, had all the test ran, with the result being everything is fine. Overall it does not help with the overall problem. The interruptions in service is problematic since I work from home.

89

2

0