Visitor
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1 Message
Internet issues
The packet loss is high and the upload speed is slow and it is making the internet slow across all devices in the house but everything else is fine besides the packet loss and upload speed
Visitor
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1 Message
The packet loss is high and the upload speed is slow and it is making the internet slow across all devices in the house but everything else is fine besides the packet loss and upload speed
EG
Expert
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122.4K Messages
1 month ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityDemitrius
Official Employee
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3.1K Messages
1 month ago
Hey @user_dc43sn, Thank you for visiting our official Xfinity Forums Community support page. Have you had a chance to review the Internet Troubleshooting Checklist that was provided by @EG? Were you able to view the signals reaching the modem?
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