Internet intermittently disconnecting

I need support, can you assist me? I already power cycled the router

yes all the relevant ones to the issue im facing

@EG Thanks.

@user_u134y6 Thanks for meeting us here in our community for assistance with your internet connection. It sounds like you've done some troubleshooting already. Have you also checked to make sure your coaxial cable at the wall and behind the modem is secure and finger tight? Have you removed or swapped out the splitter with a new one if you use one in your home? Also, how does the coaxial cable look? Is is old, damaged or have hard bends? All of these items can cause your connection to be unstable. 

There's no coax cable. Can someone from your side please assist 

it is a coax cable my bad, but its tight and havent seen any change

Thanks for confirming, @user_u134y6. Let's check out your signal levels. 

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