Visitor
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1 Message
Internet and cable have been going in and out since it got cold
Our internet and cable service have been out every morning this week and then start working around 9AM as it warms up. Then tonight they have both gone out again at 8:30 PM. What could be causing this?
EG
Expert
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109.8K Messages
2 months ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJeniece
Official Employee
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3K Messages
2 months ago
Hey there, user_318765, thanks for reaching out through Xfinity Forums regarding your account. I rely on my connection for work and on the weekends to unwind, so I want to ensure that your services are working for you.
Have you tried any troubleshooting such as checking your wiring?
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EG
Expert
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109.8K Messages
2 months ago
@user_318765
Have you had a chance to see if any of those troubleshooting tips at the link that I posted apply ?
(edited)
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