1 Message
Intermittent connection issues
We continue to have intermittent connection issues. A tech replaced our modem 3 times roughly 6 months ago and that fixed our issues until the last 2-3 months. Cannot get a tech appointment scheduled because it will always start working again. Any advice?
EG
Expert
•
110.5K Messages
1 year ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
0
0
XfinityAirelle
Official Employee
•
2.6K Messages
1 year ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
0
0
EG
Expert
•
110.5K Messages
1 year ago
@user_tdf1d6
Did you have a chance to try any of those tips ? Please update your topic right here on this public help forum.
0
0
barnowl807
Frequent Visitor
•
10 Messages
1 year ago
My internet has been disconnecting several times a day for the last week now. It often comes back if I unplug my modem, wait a minute, and then plug it back in. I rarely had to do this before, and now it's a daily occurrence. Amid all this trouble I hear Xfinity is raising their prices again?
1
0
EG
Expert
•
110.5K Messages
1 year ago
@barnowl807
Please create a new topic of your own here on this board detailing your issue. Thanks.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
0
0