Hurricane Idalia – Xfinity WiFi Hotspots Opened

We hope everyone is safe following Hurricane Idalia. Getting our customers connected as quickly and as safely as possible is a top priority. We know your services are important to you, so to help you and emergency personnel stay connected, we opened our public Xfinity WiFi hotspots in select areas affected by the storm. Hotspots are free for anyone to use, including non-Xfinity customers. To connect to Xfinity WiFi hotspots, users can:

1. Find an open Xfinity WiFi hotspot at visit xfinity.com/wifi.
• Xfinity customers can use the Xfinity app to see a map of all open Xfinity WiFi hotspots. (Download the app here.)
2. Once at a hotspot, customers and non-customers should select xfinitywifi from the list of available WiFi networks and then launch a browser.
3. Xfinity Internet customers can sign in using their Xfinity ID and password to be automatically connected to Xfinity WiFi hotspots in the future. Non-Xfinity customers can connect by clicking the Accept and Connect button. Non-Xfinity customers will be able to renew their complimentary sessions every 12 hours.

For service updates and to sign up for text alerts once your service is restored, use the Xfinity app or go to xfinity.com/myaccount. And stay up to date on our Hurricane #Idalia restoration efforts.

• • Weather Preparation Guide
  • Stay connected through storms
  • What to do if your cable or Internet is out