Help

The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Please start here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9 

Hi there! Our team will be happy to help. Can you tell us more about the issues that you're having? 

@user_05c53d 

Did you have a chance to review the info at that link ?