Help with new fiber 2gb

I just recently got 2gb fiber with ONT. And want to use my own equipment do I need a modem and router. Or just a router thank you.

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EG

Expert

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113.9K Messages

5 days ago

https://www.reddit.com/r/Comcast_Xfinity/comments/1hr9eff/comment/m4w1jxy/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

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XfinityDemitrius

Official Employee

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2.2K Messages

4 days ago

Hey @Bthild97, Thank you for visiting our official Xfinity Forums Community support page. I hope you are loving the service. With having a fiber connection with the ONU, customer owned modems and devices are not supported. You would need to continue using the Comcast provided ONU and modem. If there happens to be anything more we could assist you with regarding the amazing suite of Xfinity products and services, please let us know. We are always happy to help.

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Bthild97

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3 Messages

Just out of curiosity what modem am I supposed to have with ONT is it the XB7 or XER10 with the 2gb service?

4 days ago

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XfinityDemitrius

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2.2K Messages

Both are acceptable configurations depending on equipment and inventory on hard @Bthild97.

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4 days ago

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user_3jqeu1

13 Messages

The xb7 doesn't have wifi 7 so why would it be acceptable to pair it with a 2Gb service?

3 days ago

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XfinityPeterH

Official Employee

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2.3K Messages

user_3jqeu1 The preferred and only option for Ethernet Passive Optical Network (EPON) is our XF3 gateway. The Arris X5001 is also known as the Xfinity Fiber Gateway (XF3). It’s specifically designed for fiber-to-the-home (EPON) service and acts as both the ONT and the gateway in one unit.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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22 hours ago

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BruceW

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26.8K Messages

16 hours ago

https://www.xfinity.com/support/articles/broadband-gateways-userguides says "Maximum data throughput: 1 Gbps" for the X5001.

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Bthild97

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3 Messages

16 hours ago

Customer support was able to order the XER10 and it works perfectly.

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XfinityDemitrius

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2.2K Messages

I am glad to hear you were able to get your hands on the XER10. Was there anything more we could assist you with today before we close out this thread @Bthild97?

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15 hours ago

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Your Home Network

Bthild97

Help with new fiber 2gb

EG

XfinityDemitrius

Bthild97

XfinityDemitrius

user_3jqeu1

XfinityPeterH

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Bthild97

XfinityDemitrius

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