Visitor
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3 Messages
Epson wireless printer failing connection to home WIFI network, IP address mismatch
My Epson workforce 645 wireless printer has inexplicably lost its connection to my WIFI network. Attempting to re-install with updated drivers and software from Epson and setup fails. The printer's IP address is 169.254.121.XXX and the Xfinity router's IP addresses are all 10.0.0.XX. Is DHCP no supported any longer? I don't see any way to change the printer's IP address. My network showed the printer as a device but not connected before I began this.
user_5d1880
Visitor
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2 Messages
3 years ago
I recently relocated and have xfinity. I am experiencing the very same problems. Please advise if you have a resolution.
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user_f48250
Visitor
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2 Messages
3 years ago
I had my old modem... and I connected my old modem to the white Xfinity box but ethernet cable. Then I was able to get my Epson Stylus R3000 to connect to the old modem. So my computer when it uses the printer is using the older network's Wifi. Epson spent a lot of time with me. After reading all the posts here... I decided contacting Xfinity would be a waste of time. Good Luck... any better solutions let me know.
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user_f57915
Visitor
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1 Message
3 years ago
God, I can't even understand these answers!
I just switched from Mediacom to Comcast in August of '21. My dear old EPSON Artisan 730 all-in-one wireless printer stopped working the same day. I've tried the reboot, I have used the cable, I've tried everything that I understood to do. I even went all the way back to the beginning using the installation CD. On the connection check, everything looks normal except:
DETAILED IP SETUP CHECK says UNKNOWN
Also, The message "A router/access point channel conflict has been detected" is there.
Cant someone tell me how to fix this? And PLEASE...Tell me like you're talking to your granny...
Thank you.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
3 years ago
The most likely cause for printer connection (WiFi) is that many printers still require the 2.4 G band. Espessaly older printers.
Comcast equipment (newest versions) operate on the 5G band. The printers should work if connected over Ethernet cable.
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EG
Expert
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110K Messages
3 years ago
All.
The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the devices with the 2.4 GHz band's SSID (broadcast name) and password.
(edited)
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EG
Expert
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110K Messages
3 years ago
The original poster has not returned. Thread now being closed.
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