U

Visitor

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1 Message

Thursday, May 23rd, 2024 7:33 AM

Different names on Wi-Fi and ethernet connection

My Gateway shows up on my desktop under the correct SSID name for WiFi, but when connected via ethernet, it shows the previous name.

Official Employee

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1.6K Messages

22 days ago

Hi there @user_e17b29!  Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and want to help in any way that we can to ensure you are having a top tier expereince with your service.  No worries!  You have reached out to the right team to get things ironed out for you.  So that we can get started, please feel free to shoot us a private message with the details.  That way we can get to work on this for you.  

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