4 Messages
Connection Keeps Dropping Randomly
The connection drops out every so often and comes back relatively quickly. I had a tech scheduled to come out, But a representative called me and said they Monitored the line for a while, made changes and it was fine now. I keep getting these logs on my Modem/Router.
Modem Motorolla MG8725 3.1
05:14:52
Sat May 25 2024 Warning(5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
05:14:52
Sat May 25 2024 Warning(5) Dynamic Range Window violation
07:02:03
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
07:02:07
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
07:04:08
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
16:33:25
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
16:35:33
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
20:42:05
Sat May 25 2024 Critical(3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
23:07:22
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
23:11:07
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
23:46:24
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
23:50:38
Sat May 25 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:08:27
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:08:39
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:10:43
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:12:23
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:33:45
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:33:57
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:35:40
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
02:36:04
Sun May 26 2024 Notice(6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=;CMTS-MAC=(CMTS MAC HERE);CM-QOS=1.1;CM-VER=3.1;
XfinitySheila
Official Employee
•
881 Messages
7 months ago
4
0
user_3h337c
4 Messages
7 months ago
This sounds exactly like my issue. Was it ever resolved? And if so, what was the corrective action?
2