Visitor
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2 Messages
CM3000 Slow Login with New Firmware (V6.01.03)
Hello. I have a CM3000 modem which received the V6.01.03 firmware update this past Wednesday. For the last few days now logging into the modem is extremely slow. The channel signal strength data does not even load now only showing the spinning icon. Only the logs appear after several minutes of waiting. The login page is also slow to load. If I reboot the modem, it is very quick to login but it only lasts a couple of hours before it slows again. I reset the modem via a paperclip in the back of the modem but just like rebooting the modem, the reset only worked a few hours before slowing. Anyone else experiencing the slow logins now on your CM3000 modem since receiving the new firmware update V6.01.03?
EG
Expert
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110.5K Messages
2 days ago
When you are resetting the modem to factory defaults with the paper clip, are you depressing and holding the button in for about 25-30 seconds ? If not, a short push is only like a power cycle / reboot operation.
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EG
Expert
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110.5K Messages
2 days ago
Ok, yep. When the username / password reverts to the original default, it's a full reset. So perhaps it is indeed a glitch with that latest firmware, although I haven't seen any similar reports here yet. But it may be too soon for a pattern to have shown up. Sometimes they have to revert the firmware back to the prior version while they iron out the glitches.
Wish I had something else for you.... Good luck with it ! Please post back with any changes / updates. Thank you.
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