Xfinity Stream TVAPP-00282

I am getting the same error.  It happens with any browser I try.  Only happening with Windows 10.  Not having the same issue with Windows 7.

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@RobertWy wrote:

https://www.xfinity.com/support/articles/tvapp00902

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Thanks for trying.

But I do not use a Pin and Parental Controls are disabled.

FYI

Windows 10 Pro with latest updates.

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@RobertWy wrote:

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@jl747 wrote:

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@RobertWy wrote:

https://www.xfinity.com/support/articles/tvapp00902

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Thanks for trying.

But I do not use a Pin and Parental Controls are disabled.

 

FYI

Windows 10 Pro with latest updates.

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On your network?  (Wifi or ethernet?)

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No Parental Controls on Network (Router) or anywhere on my system.

Still get the error after I reset modem, computer and router (shutdown and reboot).

Wish I knew what that error means.

Seems like it is a new one and that there is no explaination.

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@RobertWy wrote:

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@cmkrajewski1 wrote:

When trying to watch any channel on the XFinity Stream via any browser I am getting the following error.

"This browser has paused playback.

(Error TVAPP-00282)

Resume Playback"

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Still getting the error?  "any channel" - is that a live channel?

Ethernet or wifi for the connection?

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Forgot to answer you abount connection.

This eror shows up whether I am connected via WIFI or ethernet.

I've read through the posts on this topic and I am having the same issue with Windows 10 on my desktop (64-bit). I cannot stream any live tv channel for the past week (have been doing so for about 10 mos.). I am able to view movies though. What is interesting is that I can stream live tv on my laptop with Windows 10 (32-bit?). I am trying to see if any settings differ between the two machines. I will  update once I have completed my analysis. Unfortuantely, Xfinity has been next to useless on this problem.

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@RBudMan wrote:

I've read through the posts on this topic and I am having the same issue with Windows 10 on my desktop (64-bit). I cannot stream any live tv channel for the past week (have been doing so for about 10 mos.). I am able to view movies though. What is interesting is that I can stream live tv on my laptop with Windows 10 (32-bit?). I am trying to see if any settings differ between the two machines. I will  update once I have completed my analysis. Unfortuantely, Xfinity has been next to useless on this problem.

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since you know it works on a different PC it is something within the one not working. try a different browser (edge/chrome). worked? Is non-working PC on a VPN? has different DNS servers set? has a software firewall?

I am having the same problem, for about a week now.  Windows 10-64 + Edge.  No restrictions of any kind (other than the router FW) on my netowrk and I am hard-wired to the router/modem.

The problem seems to be with Edge. Since all these problems came up at the same time it was probably caused by the last Edge update. The solution I used is to use Chrome. 

Use Chrome. The problem is probably the last update to Edge.

In EDGE

Settings

Advanced

Media Autoplay

         Set to: ALLOW OR LIMIT

Still unable to get any channel.

The same error shows up on all browsers with and without extensions.

Any help from Comcast tech would be welcomed.

I have done a search and this error does not show any hits except those here.

Windows 10 Pro 1909

Browsers - Firefox - Chrome - Brave - Edge

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@jl747 wrote:

Still unable to get any channel.

The same error shows up on all browsers with and without extensions.

Any help from Comcast tech would be welcomed.

 

I have done a search and this error does not show any hits except those here.

 

Windows 10 Pro 1909

Browsers - Firefox - Chrome - Brave - Edge

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load the chrome browser. go the the stream web site. do you get a menu? do you see a live TV program grid? are you connected to and physically located in your own home and connected to your own home wifi (not a VPN)?

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@jl747 wrote:

@Rustyben 

You said, "

load the chrome browser. go the the stream web site. do you get a menu? do you see a live TV program grid? are you connected to and physically located in your own home and connected to your own home wifi (not a VPN)?"

 

Yes I get the menu.

Yes I see the grid

I am connected locally from home.

No VPN.

 

Prefered browser is Firefox all above answers also goes for FF

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go to saved and recordings. do you see recordings listed? if so, select one and play it. do you get the video? is there an error message if not?

I have no saved programs right now.

Will check tomorrow when I do.

Will post back with info.