Superman1975's profile

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Friday, September 1st, 2023

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Unable to Retrieve Recordings error message!

All of a sudden when I go to watch my DVR recordings on either "xfinity.com/stream/recordings" web site or on my android devices using the xfinity stream app I am getting the following error message "Unable to Retrieve Recordings".

And none of my recordings are showing.

However all the recordings are showing on my 4K XG1V4 DVR Box.

Also On Demand is not working on web site or Xfinity Stream app.

The first time I noticed this issue was earlier today.

I would like this fixed please!!!

Thanks

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