Visitor
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13 Messages
tvapp-00500
Is anyone having this issue at the moment? I chatted with an xfinity agent and they said that the back office engineers need to investigate the issue and I will receive a link in 60 mins approx asking me if the issue is resolved. Last time this error happened to me I was without service for 4 days...
XfinityNicolas
Official Employee
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1.1K Messages
2 years ago
Hey @user_e937d5, thank you for reaching out to Xfinity Support on our Forums. Are you still receiving the error code when trying to stream?
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user_3d0aec
Visitor
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1 Message
2 years ago
I have the same error
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user_da5652
Visitor
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1 Message
2 years ago
Me too! All TVs in my house (LG, Samsung and Fire Cube!
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user_a79b8b
Visitor
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2 Messages
2 years ago
You getting the Tvapp-00500 error? Same here on Roku. Tried deleting app, different Roku, restarting modem and router. Nothing works.
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user_077fc5
Visitor
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1 Message
2 years ago
Same here on all my New Samsung tvs.
What gives????
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