6 Messages
This Week’s Watch for Free Isn’t Free
Many of the hbo max shows are supposed to be first season free Nov 20-26, but they charge to watch. Customer service refuses to help and even says it’s only on Monday or only for subscribers despite the promotional email and that being quoted back to them.
user_hetazi
10 Messages
9 months ago
I see I’m not the only one.
1
XfinityNicolas
Official Employee
•
1.1K Messages
9 months ago
Hey @SeaRN, thanks for reaching out to Xfinity Support on our forums. When you signed in, was the "Connect your provider" option selected?
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