Visitor
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3 Messages
Streaming on phone app. Horrible
What have you done now? You’re really trying to[Edited: "Profanity"]
people off to switch to optimum? The app upgrade is absolutely horrible, it is not user-friendly, there is nowhere to customize anything, I no longer have my favorites as an option to view the channel viewing is so gigantic you only get to look at five channels on a page at a time. What do you think we just going to sit back and accept it?
XfinityFrank
Official Employee
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2.8K Messages
2 days ago
Hi there, @dpnj1000. Thanks for reaching out to us here on the Community Forum. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.
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