Visitor
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8 Messages
Streaming location message for local stations
Why am I getting a location message for local stations when nothing within my account changed.. worked in the am and now I keep seeing it and when I go to the settings there isn’t anything referencing location this is so frustrating when this freaking service is so expensive
user_kv2rpv
Visitor
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1 Message
21 days ago
Also confirming this same issue on Firestick as of two weeks ago. We have 4 fire stick devices; and three of them suddenly had this issue while one continued to work... Until today it suddenly stopped - apparently due to a Stream app update. I'm hoping an older version of the app can be made available?
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user_69j81a
Visitor
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1 Message
21 days ago
I am at the beginning of being away from home for several weeks and just discovered the same problem that everyone has been writing about with the app when using Firestick. This is clearly an Xfinity problem. Will there be a fix?
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user_3ro28r
Visitor
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1 Message
20 days ago
C’mon xfinity! Have the same issue of streaming local channels through a firestick. You guys are going to force me to look at other solutions for my programming. Obviously your team did something behind the scenes to cause this issue. We pay way too much for this service for this issue to persist. Get someone on this 24/7 until they get it fixed.
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user_6289a4
Visitor
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5 Messages
19 days ago
Have same issue with fire stick. Please fix this. I pay for streaming and it is suddenly not working. What is the point of having streaming if it doesn't work outside a home network? It also now doesn't work on iphone app or samsung tv app for local channels. Used to be able to cast iphone to Samsung TV when not home because Xfinity app doesn't work on Samsung TV and now can't even do that. Can no longer watch any broadcast TV channels (ABC, CBS, NBC, Fox) with Xfinity Stream when not at home. Again what is the point of Xfinity Stream if it only works on home network??????? Am seriously considering getting rid of Xfinity if this does not get fixed. Please fix ASAP.
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user_86qldh
Visitor
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1 Message
18 days ago
I guess everyone is switching to YouTube tv since Xfinity can’t fix this issue
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user_5lz22l
Visitor
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1 Message
18 days ago
I'm having the same issue as everyone else on here. I've talked to numerous technicians and customer service representatives, and this issue has not yet been resolved. I used to be able to stream any channel when not at home and now, the issue seems to be with the local channels. I'm going to have to look into another provider.
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user_xq8n35
Visitor
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1 Message
18 days ago
I can not watch any fotball games on my tv with xfinity stream canceling asap getting youtube tv im done .
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XfinityMichaelC
Administrator
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5.4K Messages
16 days ago
Hey everyone! Thanks again for letting us know about the error message you get when trying to watch local channels. Right now, we are looking into this issue. Once we have a fix pushed out, I'll update this post. We appreciate your patience while we get this resolved.
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user_oph3qt
Visitor
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1 Message
15 days ago
Obviously either Xfinity or Firestick made some change that is causing this issue. (Probably Xfinity)
Please resolve this problem or I will pursue alternative options and I will cancel all my Xfinity services.
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user_6289a4
Visitor
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5 Messages
13 days ago
Has a fix actually been applied because it is still not working for me? With the exception of ABC (which lists the current program for 12:00 PM as SIGN OFF), TVGO channels don't even show up. When I tried to watch the non-TVGO ABC channel to see if it works, I got a new error (Unknown SSID). I uninstalled/re-installed the Xfinity Stream app and still not working. If a fix has actually been applied, are there specific steps we need to take for it to actually work?
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user_6289a4
Visitor
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5 Messages
10 hours ago
Is this ever going to be fixed? It has been over a month (since 09/18/2026) since people have posted on this issue, on this thread, and there are multiple other threads with this same issue. Various Xfinity Employees on this thread (XfinityAmira, Christy, JustinM, Cliff, MichaelC, ThomasA, Alfonso) have stated Xfinity technicians/engineers are aware, looking into this, have a fix and are testing it, will update this post when a fix has been implemented. Yet, still getting the same location issue problem and TVGO channel problems. Nothing has been posted yet about a fix or a timeline. We are all still paying for service that isn't yet fixed and waiting for the fix with little communication from Xfinity. This would be unacceptable in any other business. It would be all hands on deck to solve an issue that impacts so many customers. When is this going to be fixed? Please update us as many of you have said you would and refund us for a service for which we are paying and not receiving.
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duwane1
Regular Visitor
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3 Messages
10 hours ago
I’ve had the same issue with my fire stick. I camp a lot and depend on my local channels when bad weather comes in. How about getting it fixed
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