Streaming does not work on Windows PC

Streaming is not working on my Windows 10 PC with Chrome (or Edge).  I have seen lots of questions about this on the internet and the only solution I've seen offered is to purge internet files and cookies.  I have tried that numerous times and it is not working for me.  Oddly enough, my streaming was working perfectly UNTIL I purged my internet files and cookies for an unrelated reason.  Since then, no luck -- the streaming page will not load.  Well 1 time it did when I used incognito mode.  But that only worked once.

Please give me some other option besides purging internet files and cookies.

Thank you.