mjh5's profile

Contributor

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17 Messages

Wednesday, July 23rd, 2025

Stalled xfintiy stream screen

For the last several days I am not always able to sign-in to https://www.xfinity.com/stream/. After providing my login credentials the purple Watch TV Online xfinity stream appears but it is stalled. On ocassion, the login succeeds but the https://www.xfinity.com/stream/home screen seems to have the wrong DPI. The menus don't work. This image is by clicking on Saved.

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Official Employee

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1K Messages

1 month ago

@mjh5  Thanks for adding a post to the community. There is a known issue impacting some customers streaming content from the Xfinity Stream website. We know how important relying on your content is, and have our best working on it. The current workaround is to stream from another device or us the Xfinity Stream app if possible. That is just for now of course, while we have it resolved. We appreciate your report and patience while we deploy a fix asap. 

Contributor

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17 Messages

So it isn't possible to stream to Windows laptop any longer? I usually use Brave browser but xfinity stream doesn't support it any longer. Now Chrome browser doesn't work either.

Contributor

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17 Messages

FYI: Working again on 7/29/2025.

Visitor

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1 Message

Still having these issues

Official Employee

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2.4K Messages

@mjh5

Awesome we're glad to hear it's working now!

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Official Employee

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3.4K Messages

Hey there, @user_ggais9, thanks for reaching out through Xfinity Forums regarding your Xfinity Streaming website. We are still showing there is a known issue with web browsers, and our engineering team is working on getting this resolved. Have you tried using incognito mode to see if that helps in the meantime?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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17 Messages

28 days ago

Not working again on Aug 6 for Chrome browser.

Official Employee

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1.8K Messages

We are still showing the issue is still being worked on by engineers. At this time there is not a work around other than trying to use it in incognito mode.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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17 Messages

25 days ago

Thanks for info about incognito mode. FYI: Today my Windows 11 Chrome browser lets me view Guide and Recordings, but I can't Play or Resume a recording unless I go to incognito mode.

Official Employee

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489 Messages

Thanks for following up with us @mjh5. Glad to see incognito mode is helping with some of your issues. We truly appreciate your continued patience!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

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17 Messages

14 days ago

Have to use incognito mode today to view guide (https://www.xfinity.com/stream/listings/favorites) with Windows 11 Chrome browser. Had been working before for several days but now not working again.

Contributor

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43 Messages

13 days ago

August 21 and my xfinity stream channels are working in my Firefox browser again (Windows 10 desktop computer). 
I'm guessing the post by user_it4eos finally got to someone capable of recognizing what his developer tools revealed. 
Only took them a month! 
 
https://forums.xfinity.com/conversations/xfinity-stream-website/watch-button/6871989215c380246f2b7028?commentId=687a489315c380246fb7c551 
user_it4eos 
Someone pushed bad code or removed something on the back end. 

Contributor

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17 Messages

13 days ago

View guide and Watch are working again for me also with Windows 11 Chrome browser on Aug 21. Hope it stays this way.

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