Contributor
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17 Messages
Stalled xfintiy stream screen
For the last several days I am not always able to sign-in to https://www.xfinity.com/stream/. After providing my login credentials the purple Watch TV Online xfinity stream appears but it is stalled. On ocassion, the login succeeds but the https://www.xfinity.com/stream/home screen seems to have the wrong DPI. The menus don't work. This image is by clicking on Saved.
XfinityBenny
Official Employee
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1K Messages
1 month ago
@mjh5 Thanks for adding a post to the community. There is a known issue impacting some customers streaming content from the Xfinity Stream website. We know how important relying on your content is, and have our best working on it. The current workaround is to stream from another device or us the Xfinity Stream app if possible. That is just for now of course, while we have it resolved. We appreciate your report and patience while we deploy a fix asap.
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mjh5
Contributor
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17 Messages
28 days ago
Not working again on Aug 6 for Chrome browser.
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mjh5
Contributor
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17 Messages
25 days ago
Thanks for info about incognito mode. FYI: Today my Windows 11 Chrome browser lets me view Guide and Recordings, but I can't Play or Resume a recording unless I go to incognito mode.
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mjh5
Contributor
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17 Messages
14 days ago
Have to use incognito mode today to view guide (https://www.xfinity.com/stream/listings/favorites) with Windows 11 Chrome browser. Had been working before for several days but now not working again.
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JAF94025
Contributor
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43 Messages
13 days ago
August 21 and my xfinity stream channels are working in my Firefox browser again (Windows 10 desktop computer).
I'm guessing the post by user_it4eos finally got to someone capable of recognizing what his developer tools revealed.
Only took them a month!
https://forums.xfinity.com/conversations/xfinity-stream-website/watch-button/6871989215c380246f2b7028?commentId=687a489315c380246fb7c551
user_it4eos
Someone pushed bad code or removed something on the back end.
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mjh5
Contributor
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17 Messages
13 days ago
View guide and Watch are working again for me also with Windows 11 Chrome browser on Aug 21. Hope it stays this way.
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