Stalled xfintiy stream screen

For the last several days I am not always able to sign-in to https://www.xfinity.com/stream/. After providing my login credentials the purple Watch TV Online xfinity stream appears but it is stalled. On ocassion, the login succeeds but the https://www.xfinity.com/stream/home screen seems to have the wrong DPI. The menus don't work. This image is by clicking on Saved.

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XfinityBenny

Official Employee

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968 Messages

18 days ago

@mjh5 Thanks for adding a post to the community. There is a known issue impacting some customers streaming content from the Xfinity Stream website. We know how important relying on your content is, and have our best working on it. The current workaround is to stream from another device or us the Xfinity Stream app if possible. That is just for now of course, while we have it resolved. We appreciate your report and patience while we deploy a fix asap.

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mjh5

Regular Visitor

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15 Messages

So it isn't possible to stream to Windows laptop any longer? I usually use Brave browser but xfinity stream doesn't support it any longer. Now Chrome browser doesn't work either.

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14 days ago

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mjh5

Regular Visitor

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15 Messages

FYI: Working again on 7/29/2025.

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11 days ago

0

U

user_ggais9

Visitor

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1 Message

Still having these issues

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11 days ago

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XfinityOrlandoM

Official Employee

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2.4K Messages

@mjh5

Awesome we're glad to hear it's working now!

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9 days ago

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XfinityJeniece

Official Employee

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3.4K Messages

Hey there, @user_ggais9, thanks for reaching out through Xfinity Forums regarding your Xfinity Streaming website. We are still showing there is a known issue with web browsers, and our engineering team is working on getting this resolved. Have you tried using incognito mode to see if that helps in the meantime?

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9 days ago

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mjh5

Regular Visitor

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15 Messages

4 days ago

Not working again on Aug 6 for Chrome browser.

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XfinityJanelle

Official Employee

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1.7K Messages

We are still showing the issue is still being worked on by engineers. At this time there is not a work around other than trying to use it in incognito mode.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 days ago

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mjh5

Regular Visitor

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15 Messages

22 hours ago

Thanks for info about incognito mode. FYI: Today my Windows 11 Chrome browser lets me view Guide and Recordings, but I can't Play or Resume a recording unless I go to incognito mode.

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XfinityQuemekia

Official Employee

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409 Messages

Thanks for following up with us @mjh5. Glad to see incognito mode is helping with some of your issues. We truly appreciate your continued patience!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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22 hours ago

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Xfinity Stream Website

mjh5

Stalled xfintiy stream screen

XfinityBenny

mjh5

mjh5

user_ggais9

XfinityOrlandoM

XfinityJeniece

mjh5

XfinityJanelle

mjh5

XfinityQuemekia

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