Sept 1st and still no ABC, CBS or Fox on the xfinity stream app

They have "licensing" agreements with the NFL, Big Ten, etc. so you cannot watch certain programming unless you are physically located and connected to your in home network.  If you are outside of your home network, you cannot stream.  [Edited - Profanity]

@XfinityBradM​ tonight football starts and not a word about anything 

We apologize that we don't currently have a fix yet @user_nub343 and our dedicated engineering team is still working on this. We apologize for the inconvenience and understand how frustrating this is with football starting. Our engineering team is working to resolve the issue as quickly as possible and we appreciate your patience. Please let us know if there is anything else we can assist with in the meantime. Rest assured, our team is on your side and hope to have an update to share with our impacted customers soon. 

@XfinityBradM​ I've spent considerable time talking to agents about this. They will say 'we will resolve your issue', I had one go so far as to say 'we will add you to an exceptions list for access'. Which I felt was highly a crock. Why won't your co tell us? I think it's ridiculous, it just causes us to have to go another way when we're paying good money for xfinity.

Hey user_beg5cn glad this is working again for you! We are implementing hot fixes, so this will start coming back as these patches are downloaded.  

@XfinityAlfonso​ spoke too soon. Now CBS/ABC/FOX don't even show up as to-go channels 🤣 that's one way to "fix" it I guess.

No that's not what we want, @user_beg5cn! The issue is still being worked on. We will make sure to update this thread when it has been fully fixed by our engineers.

@user_beg5cn​ Just disappeared on mine also!

@user_beg5cn​ they are here in the morning then gone by ten am it’s just weird

Hi there, @user_u6oc7n! Make sure that your devices and app have the latest updates if you have not done so already. If the issue persists let us know! 

Everything is updated and the problem still persists for me just like everyone else on this thread.

@user_u6oc7n 

Could you please send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

Deleting and reinstallling the app on my Firestick fixes it temporarily, but eventually they disappear again. Very frustrating!

I apologize that has continued to happen, user_6mpmka. We have been having good luck with sending out an account refresh signal from one of our systems to get that to stay working. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message