Visitor

 • 

1 Message

Saturday, February 21st, 2026 9:12 PM

Peacock turns off

When trying to watch a movie on peacock after the commercials my entire Xfinity box goes off. Happens over and over and only when trying to watch peacock. I have to unplug my box to get it to connect back on. When I go back to peacock and try to watch again same thing.... 

Oldest First
Selected Oldest First

Official Employee

 • 

591 Messages

19 days ago

Hi @user_37167f, that sure sounds quite annoying to deal with when you're ready to watch something else. Does it seem as if the entire box is shutting off or possibly that peacock is in a hang that prevents you from doing anything? 

Visitor

 • 

1 Message

10 days ago

Same here! [Edited: "Language"] is going on w this?!

(edited)

Official Employee

 • 

2.3K Messages

 

user_vzdc98 Is it happening on a specific show, movie, or anything you try to watch? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here