MaMaMunson's profile

New Poster

 • 

3 Messages

Sat, Jun 8, 2019 3:00 AM

Live vs Replay

Why was  the ondemand replay different than the live tv version I watched last night on Trvl/Portals to H*ll And why didn't it show up on recently watched page? 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

MNtundraRET

Expert

 • 

4.3K Messages

2 y ago

Programs replayed after the original shows are sometimes modified to certain time frames. it is also possible that inclusion of different commercials may have caused some parts of program to be missed.

New Poster

 • 

3 Messages

2 y ago

ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up? 

ComcastChe

Official Employee

 • 

6.1K Messages

2 y ago

Hi @MaMaMunson

 

Thank you for posting to the Xfinity Forums. The information provided by @MNtundraRET is correct, however, if you are only seeing 7 minutes and 54 seconds of a show that should be an hour, we need to investigate to see what is causing this. Can you please provide the name of the affected show? What network is this show on? 

Rustyben

Expert

 • 

24K Messages

2 y ago


@MaMaMunson wrote:

ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up? 


adding... does the home DVR have the full recording?

ComcastAmir

Official Employee

 • 

6.3K Messages

2 y ago

@MaMaMunson wrote: ok but a 1 hour show should not be a 7 min 54 sec on ondemand? It that a teaser while we wait for all time zones to be caught up?

 

Do you have the same issue with any other show? 

ComcastAmir

Official Employee

 • 

6.3K Messages

2 y ago

Hi MaMaMunson, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.  

New to the Community?

Start Here