U

Visitor

 • 

2 Messages

Tuesday, December 17th, 2024 10:12 PM

Landman on Paramount Plus

I have Paramount Plus thru my Xfinity X1 Premier Pro package. I can access the app and have watched shows such as “Lioness”. However, the show “Landman” does not show up on the app. How do I access “Landman”?

Visitor

 • 

2 Messages

24 days ago

Also as a follow up the Paramount Plus app only works on my iPad on Xfinity Stream. On our TV, the Paramount Plus app requests sign in and asks to pay for subscription. How do we get the Paramount Plus app on the TV to recognize that we already subscribe thru Xfinity????

Official Employee

 • 

1.7K Messages

 

user_017c1c Thank you so much for your post for help with how to watch the show, Landman. It looks like the shows are both through Paramount but Loiness is paired with Showtime. If you are using one of our X1 boxes what happens when you try to launch Paramount + by saying Paramount + into your voice remote? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 Messages

Same problem here. When we select Landman to watch, the software takes us out of Xfinity, into the third-party app (Paramount+) and requests that we subscribe (additionally) through the app. When I subscribed to the xfinity package I have (Ultimate??) I was told that there would be access to Paramount+ since you own it. 

1 Message

Same problem here. Xfinity chat idiot says you only get the Paramount+ TV channels, they are not a streaming service. I see there is zero response from Xfinity here.

Official Employee

 • 

1.8K Messages

Thank you for reaching out to us @user_m8td2c! The Paramount + app is a separate subscription that is not linked to the Paramount + with Showtime channels. Access to Paramount + with Showtime through the cable channel lineup will provide access to the live channels and the On Demand content linked to those channels. Some On Demand content provided by Paramount + will require an additional subscription to their Paramount + app. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 Messages

@DIYPSCM​ this is total BS as I just looked at my bill and it' Clearly Says paramount + and showtime for 17.99 it doesn't just say paramount. 

Visitor

 • 

1 Message

14 days ago

That sounds like a load of [Edited: Language] answer.  We pay for Parmount+ Showtime but don’t really have access to all of their content?  What a scam!

(edited)

New Poster

 • 

2 Messages

Ridiculous!   
it should be called Showtime with Paramount plus sort of but not all of.  
What am I paying for?

Official Employee

 • 

1.3K Messages

@user_82bvoz Correct, you will have access to Showtime content but not Paramount +. Some On Demand content provided by Paramount + will require an additional subscription to their Paramount + app. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

I agree.  this is a load of S#%t.  I pay for paramount+ with showtime, but don't actually get paramount+.

Official Employee

 • 

1.9K Messages

 

Hello, Knogueira! Xfinity customers can explore Paramount+ on X1 and Xumo Stream Box from Xfinity. Catch Paramount+ exclusive original series (like the series Kamp Koral, starring SpongeBob and friends) today! With Paramount+, customers can enjoy titles such as: Original Series, like Paramount+ Original Series Star Trek: Discovery, Licensed original Star Trek series, like Star Trek: The Original Series, Star Trek: Deep Space Nine, Star Trek: Enterprise, Star Trek: The Next Generation, and Star Trek: Voyager. 

Kids titles from Nickelodeon, like Spongebob Squarepants and the movie Sponge on the Run Kamp Koral The Loud House Alvinnn!!! And the Chipmunks Henry Danger Avatar the Last Airbender The Legend of Korra Rugrats Fairly Odd Parents. Watch old favorites from the beginning, such as Blue Bloods, NCIS, The Good Wife, The Good Fight, The Bold and the Beautiful, Undercover Boss.

Not to mention sporting events, includin UEFA Champions and Europa League soccer National Women’s Soccer League BIG3 Basketball and select NCAA hoops action NFL and SEC football on CBS Exclusive coverage of The Masters, one of golf’s greatest events And popular news programming like Fantasy Football Today

And much, much more! Xfinity customers can explore all this (and more!) with Paramount+. Just say “Explore Paramount Plus” into your Xfinity Voice Remote to sign in or sign up and start watching.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

 • 

1.1K Messages

 

user_f2iifp Are you missing content from the Paramount+ app? Have you tried reaching out to their support team? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

12 days ago

If I have paramount plus listed as subscription on my bill but still cannot access 

Official Employee

 • 

1.1K Messages

@user_bu2u57 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 Messages

12 days ago

Encountered the problem again with Showtime’s “The Agency” program. I’ve worked around the access problem by cancelling my “paramount+ and showtime” add-on with xfinity and resubscribed directly through the Paramount+ app. 

4 Messages

So, when you canceled the paramount + and showtime with xfinity, do you now pay for it $7.99 I believe per month separately? I have Netflix and pay $18 a month separately from my xfinity bill. But can still access it on both my TV 's. That may be a great solution, as xfinity is a real PITA . Chat function sucks then you tell them you want a representative,  and they make you start all over with someone in India. They tried to sell me a phi e plan whilst I was trying to get my paramount + that I pay for to launch Tulsa king and landman. If what the one xfinity employee is saying, that it's only "live" paramount plus, that's total BS. 

3 Messages

7 days ago

[Edited: Language].  I pay $350/month including paramount + and it turns out it's only Paramount LITE - you don't get all the programming (like Landman) even though you THINK  you do.  I'm ready to switch to YouTube TV

(edited)

1 Message

I agree. I'm so tired of paying a boat load of money to Xfinity and then I still have to pay more to access most of what I want to watch. What the hell am I paying for?!!!!

1 Message

4 days ago

I have a Paramount+ subscription outside of Xfinity. I had been able to go thru Xfinity to access Paramount+. As of today, when I access the app, it keeps asking me to authenticate. ‘link your account to Xfinity”.  I have tried multiple options but none of them work.  I can still access Paramount everywhere except thru Xfinity… what changed that paramount no longer works within Xfinity?

Official Employee

 • 

1.8K Messages

 

user_730acx Hey there! Thank you so much for your post and letting us know about the issues watching your favorite content from Paramount through us. We are here to work with you and to help if you are still having issues. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here