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Friday, January 19th, 2024 2:57 AM

Closed

I can't connect my xfinity to my Samsung tv.

My xfinity  and samsung tv were working fine until Jan 17, 2024. Now....nothing.  Xfinity  works fine on my Samsung  phone and tablet. I can't even cast to my tv. What happened and how do I fix it? My other  apps stream just fine.(Netflex, Prime, Disney)

This conversation has been merged. Please refer the main conversation:

TVAPP-00148

Visitor

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20 Messages

1 year ago

It seems that Xfinity is happy blaming Samsung, one of the three largest TV manufacturers, instead of working to resolve the issue. It is enough to make me consider another service where they do not seem to attempt to blackmail you into using their $10 a month 1990s cable boxes for each TV.    

Official Employee

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3K Messages

1 year ago

Hey there, @user_wl9xs6 thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We are aware of the known issue since Samsung's recent update. We are working with their team in order to get this resolved as soon as possible. In the meantime, you can access the Xfinity Stream app on another device and cast to your TV or continue to stream. We truly appreciate your patience. 

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