richsmalls's profile

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1 Message

Wed, May 29, 2019 6:00 PM

HBO Go Sign In not working with xfinity

Hello,

 

I am having the same problem described in these threads linked below.  Whenever I try to sign in to use HBO Go I am being redirected off of the HBO platform to my Xfinity Account page and not able to actually use HBO go.  This is happening on both my laptop and the iPhone application for HBO Go.

 

https://forums.xfinity.com/t5/My-Account-Sign-In-Xfinity-Website/HBOGo-with-xfinity-provider-is-not-working/td-p/3188514

 

https://forums.xfinity.com/t5/Stream-TV-App/HBO-Go-not-working-for-months/td-p/3215993

 

https://forums.xfinity.com/t5/Stream-TV-App/HBO-go-not-letting-me-sign-in/td-p/3200702

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Responses

CCPhill

Silver Problem Solver

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11.2K Messages

2 y ago

Hi richsmalls, I would like to help take a look at this issue for you. Please send me a private message with your full name to begin.

 

Thank you 

CCPhill

Silver Problem Solver

 • 

11.2K Messages

2 y ago

Hello richsmalls, I haven't heard from you but please reach back out if yous till need assistance.  We are here to help!

 

Thank you 

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