Error TVAPP-00195

Hi, I’m trying to use the xfinity stream on my Samsung Smart Tv and when I open the xfinity app, I receive a message “erros TVAPP-00195”.

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XfinityAlfonso

Official Employee

•

1K Messages

3 months ago

Hello user_h6972s is this still an issue on your Samsung Smart TV? The TVAPP-00195 error is more of a general troubleshooting error. A few tips that may help:

1. Sign out of the Xfinity Stream App, then log back in.

2. Delete the Stream App channel, then re-install it. This will require you to sign in again.

3. Perform a Modem Refresh using the Xfinity App. If you have X1 cable boxes, a System refresh on the main cable box is also recommended.

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user_unti8t

1 Message

This gave us no useable setup of stream not working

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1 month ago

0

Hey there, user_unti8t! Thank you so much for taking the time to reach out to us here today. I am sorry to hear about the troubles with the Xfinity Stream App, what troubleshooting steps have you taken? Are you receiving the same error?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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U

user_5npgse

1 Message

I just added Xfinity stream to my account, added the app and getting the same error on my Samsung TVs. I’ve installed and reinstalled the app and reset my modem

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17 days ago

0

Xfinity Stream Website

user_h6972s

Error TVAPP-00195

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XfinityAlfonso

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