U

Visitor

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1 Message

Monday, November 7th, 2022 3:02 PM

Closed

Couldn't watch the 2022 MLB ALCS and World Series while traveling

While in Wichita, KS and Lafayette, LA during the ALCS and World Series respectively, I was unable to stream the games on Xfinity Stream.  I am based in a suburb of Houston. 

When I attempted to stream games from the road, I would get a message saying that I could only watch the games on my home network.  Whaaaaaat ???!!!   With the crazy amount I pay Xfinity for all my services - how in the world can Xfinity allow MLB (or anyone) deny me access to a program just because I'm traveling ?  Was I doing something incorrectly ?    

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Accepted Solution

Official Employee

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1.7K Messages

2 years ago

Hi there! Thanks for taking the time to reach out to us. Due to licensing agreements, we are unable to allow all titles/content to be "On The Go". Some content is in home only. You can learn more about the stream app and how it works Out of Home here: https://www.xfinity.com/support/articles/tv-go-live-streaming-networks

 

Take a look, and let us know if you have any questions! -Airelle 

(edited)

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