Apple tv + with stream saver.

Dela.deb thank you for using the Community Forums to reach out. We would be more than happy to assist you with your Apple TV streamsaver concerns. I know how important access to your favorite streaming platforms can be as an avid viewer myself. 

@XfinityAntoine​ They said it was an Xfinity problem. I have an Apple ID that is active that I set up when I originally went through the activation process through the activation email I received. There are no subscriptions linked to it. 

Gotcha! Just to be sure have you already taken these steps? 

1. Open the Xfinity Stream app on your Apple TV.
2. You'll see an Activation Code screen.
3. Use a different device to go to xfinity.com/authorize and enter the code.
4. Log into your Xfinity account.
5. Once successfully signed in, you'll see a "Success!" message.
6. You can now access the Xfinity Stream main menu and use the app. Make sure your Apple TV is connected to your Xfinity in-home WiFi for seamless usage.

@XfinityAntoine​ I don't have an apple tv. I have Roku tvs and Xfinity Xumo and a Google tv. The problem is with Apple tv+ not showing I have a subscription with them when I am paying for one thru Xfinity. 

When you go to customer.xfinity.com/activate-apple-tv-plus to activate, what message do you get? You'll want to be sure you're logged in with your Xfinity ID. It will then prompt you to set up an Apple ID or associate it with an existing Apple ID like it sounds like you already have. 

@XfinityBradM​ It says already activated. Then gives me a link to Apple which I click on and sign in to and then it prompts me to sign up for service.