U

Visitor

 • 

1 Message

Sun, Jun 27, 2021 6:53 AM

Antenna TV - choppy sound

CHannels 318 and 1158 in the Houston market.

This channel is not working currently on any streaming device (computer, roku and mobile streaming). Sound is choppy. Signal works, you get video and you get audio, but the audio is cutting out every couple of seconds (choppy). Only channel this is happening on, and this is after a reboot of the devices used to test the channel. 

Responses

Official Employee

 • 

146 Messages

3 m ago

Hello @user_47f224 and thank you for reaching out to us about your sound quality. Having choppy sound would be frustrating and never something we want you to deal with. I would be reaching out for help if I was in your shoes too! You have come to the correct place for help. 

Just to confirm as your subject line states "Antenna TV" are you having this issue with your Comcast TV service or is this an antenna concern? 

dcfox

Contributor

 • 

370 Messages

@ComcastPeterH Antenna TV is a channel on the Comcast system. So they probably mean that.

New to the Community?

Start Here