Visitor

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1 Message

Thursday, December 11th, 2025 5:57 PM

2 homes and 1 account

we have 2 homes and want to have full xfinity comcast service channels at both homes as we go back and forth.   How do we do that?  The On-The-Go channels do not give us all the channels.

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Official Employee

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2.6K Messages

13 hours ago

 

user_tcd9yv Greetings! Thank you so much for using our Forums and contacting us about wanting to use your services at two address. You would more than likely have to have two seperate account but our team is here to work with you through all the details. If you can please send our team a DM with your complete name and service address to get started. 
To send a "direct message" / "private message" message to Xfinity Support:
 • Click "Sign In" if necessary
 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 
 • Click the "New message" (pencil and paper) icon
 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 • An "Xfinity Support" graphic replaces the "To:" line
 • Type your message in the text area near the bottom of the window
 • Press Enter to send it

 

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