Contributor
•
99 Messages
Xfinity Stream stopped working
This morning, XFINITY STREAM gives me the message on all my devices "Unfortunately, Stream has stopped." I uninstalled and downloaded again, still get the same message. It opens on my Samsung phone but none of my Samsung tablets. At first I thought it was my tablet problem, but it happens on more than one. Is there something going on with STREAM?
DWADE-1
New Poster
•
4 Messages
3 years ago
Howdy everyone,
Same issue here with my Galaxy View SM-T677A. All the other streaming apps I have on this tablet work great. Xfinity Stream app opens up and just sits there. I have tried all of the same fixes as listed here. Very frustrating. It would be great if we were given an explanation that makes sense as we all seem to be having the exact same issues.
0
0
rickcitgo
Contributor
•
132 Messages
3 years ago
Looks like we are all having the same problem. I'm going on vacation next month and really wanted to have access to my DVR at home. Without the stream app working I can't. I'm very disappointed. I hope Comcast had a fix for this soon or I'm going to really be pissed
0
0
user_19c6d8
Visitor
•
1 Message
3 years ago
I've got an old Galaxy Tab S 10.5, that I was using almost exclusively to chromecast the Xfinity Stream app. It was working great for over a year... but stopped last month... Tried all the usual troubleshooting, and I suspect the Xfinity Stream App is no longer compatible with the Android 6.01 that this old tablet runs... and there is no usual android update for this tablet
6
0
NantucketKen
Visitor
•
4 Messages
3 years ago
I have the same issues and "unfortunately stream has stopped" message, same time frame as others. All the remediation techniques have been tried:
... clear cache and data
... Uninstall Stream and reinstall latest version
... even reset my tablet to factory settings then reinstalled the app
There is a NEW compatibility issue that was created by either Xfinity or Samsung due to a release issued around Dec 10th. It should be EASY for each organization to determine when they released a change.
Please expedite the isolation of this problem.
0
NantucketKen
Visitor
•
4 Messages
3 years ago
Further input.
My Samsung Galaxy View tablet does not show any recent updates to its software.
My Xfinity Stream app was not updated by me prior to the issue.
The only variable left is the Xfinity server app must have had a Rev that affected compatibility.
Please comment
0
user_378084
Visitor
•
5 Messages
3 years ago
An Xfinity rep contacted me as a result of my post here. After going through all recommended checks again, and despite their own website stating that minimum requirement for Stream is 5.0, he said that the minimum is actually Android 6.0. I did some research and see that there is a custom ROM available to upgrade the Galaxy View up to Android 8.1. I've never rooted a device or applied a custom ROM, but probably going to give it try. We use the View solely as a mobile TV so its either upgrade or switch TV services.
Custom ROM info: https://www.xda-developers.com/samsung-galaxy-view-unofficial-lineageos-15-1/
0
NantucketKen
Visitor
•
4 Messages
3 years ago
Can an Xfinity rep PLEASE formally confirm or deny that the Stream app now requires Android 6.0 or higher.
Thanks!
0
dedsnags
Visitor
•
4 Messages
3 years ago
I have installed xfinity
stream apk 6.9.5.001 apk with package installer and app has worked like normal for 2 weeks now
10
user_bba261
Visitor
•
1 Message
3 years ago
I am going through the exact same thing I have done all of the necessary things you have mentioned in your comment too and still I am not being able to get Xfinity stream on my tablet
2
0
user_d4ad30
Visitor
•
2 Messages
3 years ago
I am having the exact same issue on my Samsung Galaxy Tab.
0
0
user_d4ad30
Visitor
•
2 Messages
3 years ago
I am having the exact same issue with my Samsung Galaxy Tab!
0
0
Anon3077
New Poster
•
3 Messages
3 years ago
It's the app. See above about installing 6.9.5.001 apk. It works fine on an Android version 6 tablet.
I don't understand why Comcast doesn't know they have this problem with the update.
1
0
Rick-314
Regular Visitor
•
12 Messages
3 years ago
Circa 2017 Samsung Galaxy Tab 4, SM-T530NU, Android 5.0.2, same problem, Xfinity Stream worked well for years and recently started showing "Unfortunately, Stream has stopped." Uninstalled Xfinity Stream, re-installed version 6.9.5.001, and it works like it used to. Thanks to those posting in this thread and shame on Comcast/Xfinity. (This is just another reason I'd drop them immediately if not for the fact they own the cable to my house.)
1
0
Rick-314
Regular Visitor
•
12 Messages
3 years ago
This Google search: Xfinity Stream 6.9.5.001
leads to this URL (if the forum allows me to post it):
https://www.apkmirror.com/apk/comcast/xfinity-stream/xfinity-stream-6-9-5-001-release/
that with careful reading past all the ads leads to (if the forum allows me to post it):
https://www.apkmirror.com/apk/comcast/xfinity-stream/xfinity-stream-6-9-5-001-release/xfinity-stream-6-9-5-001-android-apk-download/download/
that for me downloaded a ~45 MB .apk file.
0
0
user_dfcd17
Visitor
•
2 Messages
3 years ago
Has anyone found a resolution to this Xfinity Stream problem? The problem still exists and Xfinity techs as stumped.
1
0