Visitor

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2 Messages

Tuesday, July 22nd, 2025

Xfinity stream goes to a commercial break and never comes back

This just started happening today. In the past, I have had problems with the volume being muted or the picture being frozen upon return from a commercial, but this is the first time that it never returns at all. I know that the programming is working because I can see it on my Regular television. I’m running on the latest iPad with the latest iOS. Used to work fine just started today. 

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Visitor

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2 Messages

10 days ago

I should add that the channel I watch is Fox News.

Official Employee

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532 Messages

Hello @user_stdwzw,  Thanks for reaching out on Xfinity Forums. I appreciate you confirming the device and that it up to date? Have you uninstalled the app and reinstalled it at all? Are you receiving any error codes? Is this the only channel you've noticed it doing this on?

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