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user_89lftj
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Friday, February 9th, 2024 6:02 PM

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Xfinity live TV still not working....

The Xfinity App Live TV is still not working on our Samsung TV after a month. Talking with Xfinity and they are blaming Samsung. Spoke to Samsung and they say it's Xfinity App because other apps are working fine. Xfinity just wants to run diagnostics and waste your time. I would like Xfinity to pay for my bill for 2 months because we know it will take another month for them to fix this issue...stop pointing fingers and work together to fix the issue...please!!!!

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9 months ago

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Userxf9871

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10 months ago

It is xfinity because even their own android app is throwing an error when you try live tv

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XfinityFrank

Official Employee

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1K Messages

Hello @Userxf9871 ! Please check out the link @XfinityJanelle shared for updates on this issue. Thanks!

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9 months ago

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XfinityJanelle

Official Employee

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1.3K Messages

10 months ago

Hi @user_89lftj Thank you for reaching out on the Xfinity Community Forums. We have posted a some information regarding the errors. Please check out Tv App error and take a look at the solution. 

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