Contributor
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200 Messages
Version 8.1 build 1 recent channels went from 20ish to 5 but still cant fix audio fluctuation.....
Why did the recent channels go from like 10-20 down to 5? I used to surf the same 20 ish channels and had them in the recent and easily scrolled through to see what was playing and then select. Now I can only have 5 to scroll through???? Glad to see the engineering team is hard at work making aesthetic changes but still cant fix the audio fluctuation.....
XfinityAirelle
Official Employee
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2.5K Messages
2 months ago
I hear your frustration, and I get how frustrating it is when a feature you’ve relied on suddenly changes, especially when you're still dealing with an ongoing issue like the audio fluctuation.
The change in the number of recent channels displayed is likely part of a software update in Version 8.1 Build 1, but I get that it’s not the experience you’re used to. I don’t have the exact reason for the reduction, but I can definitely pass along your feedback to the engineering team so they’re aware of how this change is affecting you.
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user_40b99f
Visitor
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2 Messages
2 months ago
Yep, same issue. Change it back. It's annoying, especially when the channels you surf are 400-500 channels apart.
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user_2ovhl4
1 Message
2 months ago
This has ruined the app. I have to scroll through 200 channels just to get from my local channels to any regular cable channels I watch
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user_emr1dj
1 Message
2 months ago
I am about done with Xfinity, they have become undependable and unreliable and in fixing their app for a better experience for the user, their engineering team is just doing more damage. So goodbye Xfinity
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Steeler-Tim
1 Message
2 months ago
Why would a software “update” “downgrade” the service? Reduction of the number of recently viewed channels is very frustrating…especially when you consider the money spent on xfinity subscriptions.
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