Visitor

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1 Message

Monday, September 15th, 2025 10:37 PM

I have to sign in every other day on the app that’s in my Apple 4K box. Why is that??

I have to sign in every other day on the app that’s in my Apple 4K box. Why is that??

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Official Employee

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390 Messages

2 months ago

Hi @user_joento, this is not normal. It also seems to be quite the inconvenience when you just want to sit down and enjoy some TV after a long day. Have you attempted to uninstall the app followed by reinstalling it? I would also recommend unplugging the device for a few minutes, and plugging it back in.

Please let me know if these steps help. 👍

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